Frequently Asked Questions

Everything you need to know about shopping with Kith Canada.

Does Kith Canada ship internationally?

Currently, the Kith Canada online store primarily services customers within Canada. For international orders, please visit our global site to see available shipping destinations and rates.

What is the return policy for footwear and limited releases?

Due to the exclusive nature of our products, all limited-edition releases, drawing entries, and footwear are considered final sale and are not eligible for returns or exchanges.

How long will it take to receive my order?

Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 2-7 business days depending on your province and selected shipping method.

Can I cancel or modify my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Once an order is submitted, we are unable to cancel or make any modifications to the items or shipping address.

Are in-store pickups available for online purchases?

At this time, we do not offer an 'In-Store Pickup' option for online orders. All orders placed through the website must be shipped to a valid residential or business address.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.